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ACCOUNT VERIFICATION

Verify your account in just a few minutes online

ONLINE


Log into your online account, go to section “Profile”, click on “Account Verification” and choose one of the two methods below:

  1. Upload a photo of your ID (2 sides) or your Passport and type in your IBAN number of your bank account
  2. or
  3. Upload a photo of your ID (2 sides) or your Passport and a recent utility bill (e.g. a mobile telephony bill, DEI, EYDAP etc.) issued within the last 3 months in which your full name and address are mentioned.

In accordance with HGC’s Regulation (GGI 3162 / 25.11.2014), in order for you to ensure that your account will remain valid, and for you to continue having access to all functions of your account, we are obliged to verify the personal data of your account.

You may verify your account in the following way:

 

  1. Log into your online account:
    Go to section “Account” and select “Profile”, at the right side of the page. Then, select “Account Verification” and follow one of the verification methods below:

    1. Through IBAN and Identity or Passport
      – Upload a copy in color of both sides of your ID card or of your passport, and
      – Enter and save the IBAN of your bank account.Note: To verify your account’s IBAN, make sure that your personal details (first name, last, name, father’s name) correspond to the ones you have declared upon your registration to OPAP’s online games.
    2. Through utility bill (e.g. DEI, EYDAP etc. bill) or telephony bill or Solemn Declaration and ID card or Passport
      – Upload a copy in color of both sides of your ID card or of your passport, and
      – Upload a copy in color of a recent (with issuance date within the last three months) utility bill (e.g. a bill of DEI, EYDAP etc.), in which your full name and your address are mentioned, or of a telephony bill where your full name and phone number are mentioned.
      – Once we receive the documents above, we will contact you to confirm your details.In case you don’t have a utility bill in your name, you can submit a solemn declaration (available here) with your personal details filled in. You will then have to verify your signature’s authenticity at any competent administrative authority (e.g. Citizens’ Service Center, Police Station, Municipality etc.) and to upload the solemn declaration on section “Account Verification” of your online account.

For more information concerning the verification process, you may contact us at verification@opap.gr or contact the Customer Support Team of OPAP at 18280*.

ATTENTION: In case the period of 30 days from the creation of your account lapses and you haven’t carried out the verification process, your account will be locked and you will have to contact the Customer Support Team of OPAP at 18280* or send all necessary documents to verification@opap.gr, in order for the account to be activated.

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